Shopping with us is easy! Browse our collection, add your favorite items to your cart, and head to checkout. After you’ve entered your shipping and payment details, confirm your purchase, and we’ll send you an order confirmation email shortly.

Once your order is processed and shipped, you’ll receive an email with your tracking number. Please allow 2-3 business days for processing before shipment.

Orders typically ship within 1-2 business days, depending on item availability. Once shipped, you’ll receive tracking information to monitor your order’s journey.

If you've entered the wrong address, please contact us immediately via email or DM. We’ll update your details if the order hasn’t shipped yet. However, please note we aren’t responsible for delays or losses due to incorrect address entries.

We’re happy to offer exchanges on unworn items within 14 days of delivery, provided they’re in original packaging, with all tags not removed . Just reach out with your order details, and we’ll assist with the exchange process.

We do not offer refunds but provide store credit or exchanges for eligible items. Returned items must be in new condition with tags intact. Contact us for return instructions.

If there was an error with your order, please email us at modistelabel@gmail.com or DM us at @modistelabel.co. We’ll arrange to send you the correct item at no extra cost, along with a return label for the incorrect item.

Yes, we ship internationally to select countries! Shipping costs and delivery times vary by location and will be calculated at checkout.

Have questions? Email us at info@modistelabel.co.uk or DM us on Instagram @modistelabel.co. We aim to respond within 24-48 hours (excluding weekends). Please include your name and order number for faster service.

If your item arrives damaged, please let us know within 48 hours of delivery. We’ll arrange a replacement or issue store credit as needed.

We accept all major credit cards, PayPal, and other secure payment methods for your convenience.

A detailed size guide is available on each product page to help you find your perfect fit. If you need additional assistance, don’t hesitate to reach out to our support team.